Additional Information

Please read through some important points to remember in order to make your visit more enjoyable and so as to assist you with your holiday planning, with compliments from Kiambi Lower Zambezi.

Bar accounts

Bar accounts will be tallied up at the bar on the morning of departure, and sent through to reception for you to check out.

Check-in and check-out

Check in is normally after 13h00. Checkout is normally at 10h00 and is done at reception. We are negotiable on these times, should your room not be needed for arriving guests, or should previous guests have departed early.

Children

Are always welcome at Kiambi, but for their safety and for the enjoyment of all our guests, we ask you please to supervise them.

Climate

Zambia’s elevation (1300m above sea level) on a plateau gives it a moderate climate, despite the fact that it is within tropical latitudes. There are 3 seasons:

Warm and wet from December to April: The first rains begin late December and last until mid-March. During this time, rain lasts one to two hours, mainly at night. Only during the wet season is there noticeable humidity. After the first rains the weather becomes warm and pleasant.

Cool and dry from May to August: The winter nights – July and August – are cold, with warm, pleasant days.

Hot and dry from September to November:  September to December brings hot days and warm nights. October is hot both during the day and night, and is the best game viewing period.

Communication

The Lodge has a radio communication system and also mobile phone coverage. Kiambi also has a v-sat installed to provide twenty four hour internet access. Please note that there is a charge for this service

Dress Code

We are a very informal lodge. We believe our guests come here to relax, enjoy the scenery and for the fishing, so please feel free to pack shorts and T-shirts, which are most acceptable at any time of the day or night at Kiambi.

Electricity

We are on ZESCO power and therefore have 24 hour electricity at 220 volts and do not have any problems with charging equipment. In your chalet, you will find adaptor plugs for your use.

Fire

in the unlikely event of fire, please leave your room immediately and congregate in the parking area outside reception.

Health

We strongly suggest that malaria prophylactics be taken. Please ask your GP before your departure for Kiambi. Kiambi is the fortunate position to be only 20kms from Chirundu with two excellent hospital facilities, Mtendere Mission Hospital and Chirundu Hospital.

Housekeeping

We would appreciate your help in notifying us of any problems you may encounter in your chalet.

Insect control

The camp is sprayed regularly against mosquitoes, with an environmentally friendly agent. Please ensure that your chalet doors are closed and that all lights are switched off when you leave the chalet, to avoid attracting insects. An insecticide is available at reception should insects be a problem.

Malaria

Malaria is a serious problem in Africa. Take your tablets as recommended by your General Practitioner. Mosquitoes usually bite between dusk and dawn. The best prevention is avoidance:- Keep your chalets doors closed. Cover up by wearing long sleeves, long pants, socks and closed shoes. Wear mosquito repellant.

Mini Bars in rooms

This bar will be restocked every morning. If you need this bar restocked again in the afternoon, please ask the barman at the lodge bar.

Payments

Kiambi Lodge accepts US$ and Zambian Kwacha cash , local cheque as well as credit cards payments.

Security

Kiambi Lodge has not experienced any crime in the past. At night, in the event of any emergency occurrence, please contact any security person patrolling the grounds, who will in turn contact management. There is also management contact numbers on the window of the reception for your records.

Septic tanks

Water disposal is via septic tanks. Please do not dispose of anything other than toilet paper in the toilets to avoid the natural process of biodegradation from taking place.

Smoking

For the comfort and safety of all clients, we have a “no smoking” policy in all of our chalets, vehicles, boats and canoes. Please note that it is extremely dangerous to smoke or light any mosquito coil inside your chalet. Please do not dispose of your cigarette butts in the camp gardens, the bush or in the river. Dispose of butts in the fire, ashtrays provided or in the 3 legged cast iron pots positioned on the verandah of the chalets.

Tipping of staff

Tipping is entirely voluntary and at your own discretion. Service charge is included in the rates quoted and so no tipping is necessary unless on your own accord. If you wish to tip a particular staff member for excellent service, please do so at your own discretion.

Valuables

If staying in the Luxury thatched chalets / Air-con chalets we recommend that you store your passport, air tickets, money and jewelry in the safe in your room. The other option would be to store it in the reception safe at Kiambi Lodge. Please do not leave valuables or money laying around in your chalet. Please remember to retrieve your belongings from the safes, before check-out.

Water

Our water is filtered borehole water, and fit for consumption. It is safe to brush your teeth with and to drink. However if you feel that you may suffer from a sensitive stomach, please drink only bottled water which can be purchased from any of the two lodge bars. Even though we are situated on the Zambezi River, water is a precious commodity in Africa, so please do not waste water.

Walking

Kiambi is not situated in a game reserve, but within the Chiawa Game Management Area. Therefore we do have villages around us, as well as some wildlife. If you wish to walk outside of Kiambi’s property, although, we can safely say there is no risk, we are however not held responsible. We would suggest that if you do wish to walk outside of Kiambi’s property, that you leave all valuables at the camp.

What to pack

Hats, sunscreen, mosquito repellant, walking shoes and appropriate clothing should be packed. For those memorable moments, bring along your camera and binoculars.

Your safety

We are situated high above the river and do not get visited by hippo’s or crocodiles. However, we are still situated in a bush environment, so please take care of where you step. Be on the lookout for snakes in the bush or gardens. Do not walk in the bush unaccompanied by a guide or tracker. Do not swim in the rivers, lakes, pools or lagoons- it is dangerous due to the presence of hippo’s and crocodiles.